We want you to be happy with the products you purchase from Polar Products!
If for any reason, you find a product unsatisfactory, you may return the product in its unused, original condition, including all components, within 30 days of receipt for a full refund of the purchase price. Unfortunately, shipping charges are not refundable. Items found to be defective may be returned to us and will be replaced at no cost to you.
If product is received damaged in shipping, keep all packing materials and report the damage immediately to the carrier. Also contact our customer service at 800-763-8423 to report the damage to us.
Thank you for choosing Polar Products